Example calendar
Customer Support PTO
Support lead, 16 agents on 4 shifts
The vacation spreadsheet, as a calendar: agents grouped by shift, with PTO, sick days, jury duty, training and who's covering phones and escalations.
Includes today
Oct 5 – Nov 1, 2026
Milestones
Unassigned2Work nobody has yet
Amanda CollinsLead · Denver, CO
Jose GarciaTier 2 · Denver, CO
Tiffany ReedTier 1 · Denver, CO
Derek HallTier 1 · Boise, ID
Lauren MitchellLead · Denver, CO
Anthony DiazTier 2 · Denver, CO
Courtney EvansTier 1 · Denver, CO
Jamal WashingtonTier 2 · Denver, CO
Heather YoungTier 1 · Tucson, AZ
Victor AlvarezLead · Denver, CO
Brittany ColeTier 1 · Denver, CO
Sean MurphyTier 2 · Denver, CO
Nicole TurnerTier 1 · Denver, CO
Travis BennettTier 2 · Denver, CO
Maya RobinsonTier 1 · Denver, CO
Cody HughesTier 1 · Boise, ID
October 2026
Live and read-only. Scroll through the weeks and hover any bar for details.
What to look for
- Three of the four early-shift agents are out in the same week.
- Jamal has jury duty, and his phone week comes right after.
- Shifts and tiers are custom properties, so the board groups by shift.
- The uncovered phone shifts wait in the Unassigned row.