American Express return to office policy3 days a week.
The latest confirmed policy is 'Amex Flex', announced in June 2021: most US and UK staff work in the office Tuesday to Thursday and may work remotely Mondays and Fridays, with some roles fully on site or fully virtual. No 2025 or 2026 reporting confirming or changing this was found.
Days in the office
- Policy
- Hybrid
- In effect since
- Not known
- Announced
- June 2021
- Industry
- Finance
- Headquarters
- New York, NY
- Checked
- Unconfirmed October 2026
What the policy says.
- Hybrid default for most US and UK colleagues: office Tue-Thu, remote by choice Mon and Fri (2021 CEO memo).
- Employees who worked 100% from home before the pandemic can stay fully remote.
- Staff who cannot do their jobs effectively from home come in every day.
- From November 2021, proof of vaccination was required to enter US offices.
- No source on badge tracking or links between attendance and performance or bonus was found.
How American Express's policy changed since 2020.
May 18, 2020
Most staff allowed to work from home through end of 2020
June 2021
CEO Stephen Squeri announces Amex Flex: office Tue-Thu, remote Mon/Fri
September 13, 2021
Planned start of phased return (50% cap)
November 2021
US vaccine mandate; US return planned for Jan 24, 2022
January 2022
US Amex Flex launch delayed again (Omicron), no new date
Sources and how sure we are.
UnconfirmedReporting is thin, old or conflicting. Treat it as a lead, not a fact.The current policy hasn't been confirmed for 2026. The 3 days shown reflects the 2021 Tuesday-to-Thursday plan, and a third-party tracker (Buildremote) instead lists one day a week from March 1, 2022, citing no sources. When the US hybrid model actually started after the January 2022 delay is unknown, so no start date is shown.
- 1.AmEx Goes Hybrid with Most Workers at Home Mondays and Fridays WealthManagement.com (Bloomberg), June 15, 2021
- 2.Visa, Mastercard, American Express staff to continue WFH for rest of 2020 HR Katha, May 21, 2020
- 3.American Express Reveals Vaccine Mandate For Returning To U.S. Offices Allwork.Space, November 16, 2021
- 4.American Express Delays Office Return Again Allwork.Space, January 5, 2022
- 5.American Express Return To Office Policy Buildremote
Days a week are for most US corporate employees; some teams, roles and countries differ. Spot something out of date? Email hello@forgot.dev.
Other finance employers, side by side.
- Fidelity Investments5 days a week, since September 20265
- Goldman Sachs5 days a week, since June 20215
- JPMorgan Chase5 days a week, since March 20255
- PNC5 days a week, since May 20265
- Truist5 days a week, since January 20265
- BlackRock4 days a week, since September 20234
- BNY4 days a week, since September 20254
- Charles Schwab4 days a week, since March 20264
Working to an office rule? Plan the days that matter.
The hybrid work schedule template builds a week of office days for your team: anchor days everyone shares, the rest spread so the office never overflows. Then Forgot keeps office days, remote days and vacations on one calendar, so nobody commutes in for a planning day half the team is away for.
Questions
Does American Express require employees to return to the office?
Yes. The latest confirmed policy is 'Amex Flex', announced in June 2021: most US and UK staff work in the office Tuesday to Thursday and may work remotely Mondays and Fridays, with some roles fully on site or fully virtual. No 2025 or 2026 reporting confirming or changing this was found.
How many days a week does American Express require in the office?
3 days a week in the office, as of October 2026.
What was the latest change to American Express's office policy?
January 2022: US Amex Flex launch delayed again (Omicron), no new date