ServiceNow return to office policyEach team decides.

What the policy says.

• Job postings (Oct 2026): 'Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.'
• ServiceNow may use a third-party service to check the distance from an employee's home to the nearest office when deciding persona eligibility.

How ServiceNow's policy changed since 2020.

1. October 2026

   Postings still describe the work-persona model.

Sources and how sure we are.

1. 1.Senior Machine Learning Engineer (job posting, 'Work Personas') ServiceNow Careers (SmartRecruiters), October 15, 2026

Days a week are for most US corporate employees; some teams, roles and countries differ. Spot something out of date? Email hello@forgot.dev.

Other tech employers, side by side.

• Amazon5 days a week, since January 20255
• Dell5 days a week, since March 20255
• X (Twitter)5 days a week, since November 20225
• Intel4 days a week, since September 20254
• Snap4 days a week, since February 20234
• Apple3 days a week, since September 20223
• Expedia Group3 days a week3
• Google (Alphabet)3 days a week, since April 20223

Working to an office rule? Plan the days that matter.

The hybrid work schedule template builds a week of office days for your team: anchor days everyone shares, the rest spread so the office never overflows. Then Forgot keeps office days, remote days and vacations on one calendar, so nobody commutes in for a planning day half the team is away for.