Return to office tracker

Twilio return to office policyRemote-first.

Twilio is remote-first under its 'Open Work' approach: almost all employees are remote, with in-person hub events and team off-sites. Its October 2026 job postings say employees may be asked to report in person only on an ad-hoc basis.

Days in the office

Remote-first
Policy
Remote-first
In effect since
2022
Announced
2022
Industry
Tech
Headquarters
San Francisco, CA
Checked
Confirmed October 2026

What the policy says.

  • Job postings (Oct 2026): 'while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.'
  • Open Work includes hub events in cities with many employees, team budgets for in-person milestones, a one-time remote work stipend and 'Focus Fridays'.
  • Pulse surveys: 93% report effective remote collaboration (Twilio, Oct 2024).

How Twilio's policy changed since 2020.

  1. 2022

    Twilio committed to becoming remote-first.

  2. October 7, 2024

    Twilio published its Open Work approach; the CEO said remote-first helps attract and retain talent globally.

  3. October 2026

    Job postings still describe Twilio as remote-first.

Sources and how sure we are.

ConfirmedFrom the company, or reported the same way by several major outlets.

  1. 1.How Twilions thrive in a remote-first environment (Open Work) Twilio, October 7, 2024
  2. 2.Account Executive 3 (job posting) Twilio Careers (Greenhouse), October 14, 2026

Days a week are for most US corporate employees; some teams, roles and countries differ. Spot something out of date? Email hello@forgot.dev.

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Questions

Does Twilio require employees to return to the office?

No. Twilio is remote-first under its 'Open Work' approach: almost all employees are remote, with in-person hub events and team off-sites. Its October 2026 job postings say employees may be asked to report in person only on an ad-hoc basis.

How many days a week does Twilio require in the office?

Remote-first: there's no office requirement for most roles, as of October 2026.

When did Twilio's current office policy start?

It took effect in 2022, after being announced in 2022.

What was the latest change to Twilio's office policy?

October 2026: Job postings still describe Twilio as remote-first.